Dartmouth > Our Work & Clients > Santander Retail

Santander Retail

Dartmouth General Contractors Limited completed numerous roll outs and refurbishments for Santander. Including an I pad roll out, finger print ID scanning, Digital Banking TV’s and numerous small works projects.

Works to Digital Media includes

  • Removal of the old digital media kit from the store
  • Installation of new digital media kit.
  • Decoration to internal walls
  • Amtico floor repairs wher required.
  • Remove and replace existing signage
  • Repair works to Ply pattress frame where required for TV screens.
  • Site Management and management of client supplier works to all signage.
  • Management of electrical service disconnect and reconnect.

The works for each store was over 3 night and all the works were carried over night once the branch closed. DGC have great expertise within our team to programme the works making sure a very high Health & Safety process in place.

“All the works were carried over night once the branch closed.”

Health, Safety and Environment
  • We completed and got the clients approval for the CHSP for each Branch.
  • All employees had working in partnership with Santander PPE.
  • Dartmouth General Contractors carried out its own H&S audits on these project with all project scoring 100%
Key Performance Indicators

Key Performance Indicators are monitored, Targeted areas are 

  • Stores visited by Dartmouth General Contractors Project Manager to a Set Programme of 2 stores a week.  
  • Scope of works completed on a Site Audit Pro.
  • Programme completed and sent to Santander for approval.
  • We had to issue the correct documentation for each branch to agree timescales to allow us entrance to the branch. 
  • Completed works having electrical certificate issued at completion
  • Zero snags at Practical Completion. 
  • At the end of each project we sent Santander Completion Verification Sheet.

Dartmouth General Contractors have maintained their Top performing Main contractor and this was our second year on this project, so working together the client as we were asked to do a LED roll out this year to 150 branches.

“DGC carried out its own H&S audits on these project with all project scoring 100%.”

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